Bruce is ethical, helpful and all around fantastic. As others have said, if you need a plumber, these are the guys to go!
Bruce is the absolute best. He is honest, reliable and really knows his plumbing. I used him for a major sewer repair several years ago. I had a big company give me an estimate, which was $17,000 just to look at the problem, not to fix it. Bruce fixed it and saved me thousands. Since then I had him clear out some roots and another time to repair a broken pipe. He’s great.
Best plumbers ever! I have reviewed them before and have since retired and live in Honolulu. I still manage Seattle rental properties and can call Bruce and know he will handle the problem with competency, efficiency, and affordability. People have said this before about Bruce and I agree 100%: “I’d trust him with my life.”
If you need a plumber these are the guys to call. Aloha.
It is true what everyone else writes, Bruce with Plumb Pros is by far, 100% THEY best plumber around. He not only has he been able to help me with my plumbing issues on my bathroom toilet, kitchen sink and on my septic tank but has been able to identify the problem instantly. He knows the ins and outs of every situation, and I would not go to anyone else no matter what. I wish all industries has their own “Bruce Melton’s” that way you know you are getting great work done for a reasonable price and you know he stands behind his work!
Bruce at Plumb Pros is our hero! On a Friday, our side sewer backed up and was sending sludge into our basement. We called Rapid Rooter who was not able to come out until Saturday morning. RR looked at the job and told us it was not possible to clean it out – that we would have to hire a company to install a sewer line clean out on the outside of the house – then they would come back and clear the blockage. This was incredibly upsetting because we could not use toilets or water in the house.
We started calling other plumbers and were referred to Plumb Pros by another plumber. Bruce came out that afternoon and quickly diagnosed the problem. He tried three different methods to clear it and didn’t give up until it was fully cleared. And he charged us a VERY reasonable rate to do it. He’s a very honest guy with lots of experience and integrity. Highly recommended.
Bruce knows plumbing and he is an honest plumber. I had a blockage issue and I called Plumb Pros. Bruce was the one that got back to me. I am very skeptical of plumbers based on my last experience with Fox Plumbing. Bruce was able to tell me what he would do over the phone. Right away he confirmed what I suspected all along when I had Fox come in two years ago for the same problem. The same blockage issue happened two years ago. Fox came in and said the clear out access was bolted tight and they would have to access it from the toilet. They ended up removing the toilet and spent 5 hours on it. I ended up with a huge bill. Bruce told me over the phone that he would just cut the cap and easy. Toilet was not the right way to do this. Bruce came and did exactly as he said and done in an hour. Bruce not only cleared the blockage, but he also identified where the problem is and how we can fix it. I highly recommend Bruce and Plumb Pros.
Bruce came to our house recently and we wish we could give him 7 stars…+ 1 star for being the best plumber we’ve ever met and +1 star for not charging us for what he described as a courtesy call (shows you what I know about plumbing!). When reading reviews before we called him, they almost sounded too good to be true but all were 110% accurate. No joke. As others have said, he is reliable, responsive, HONEST, affordable, and has an unusual calming presence.
He has a lifelong customer in us now and we look forward to working with him again when we replace at least one toilet in our house soon.
So yeah, if you’re looking for an exceptional person who is a plumber (and who has many other handy skills as well), stop looking now because you’ve found him in Bruce.
We live in Ballard and have had side sewer problems from the day we moved in. This summer our sewer backed up into our basement again! We called out the local roto rooter to clean out our line, but this time, his cutter was unable to get past a nasty ball of roots that had literally blocked the entire pipe. After running a camera through our line, we had several contractors come by to give us their take on what the best solution would be to repair our line. Bruce Melton, the owner of Plumb Pros, was one the contractors that visited our home. We found Bruce to be extremely informative and personable. He went over what the exact problem was, and gave us several options as to how to go about repairing our line. Although his bid was neither the lowest nor the highest, we decided to go with Plumb Pros. We were not disappointed. We decided to have our entire line replaced using a method called “pipe bursting”. As the job progressed, Bruce kept us well informed as to what he was finding and how he intended on solving the problems he encountered. In the end, Plumb Pros installed a brand new sewer line for us that the city inspector readily approved upon inspection. I don’t foresee us ever having to call another sewer contractor for as long as we own this house, but if we ever moved and had to repair another sewer line, you can bet that Bruce Melton of Plumb Pros would be the first person we would call.
We recently discovered our water main under the house was leaking badly and found Plumb Pros here on Yelp after first making the mistake of calling another plumbing outfit, one of those companies who advertises heavily with catchy jingles and mailer coupons. A guy from that first called plumbing company came out same day, was nice enough, and seemed to know what he was talking about but when it came time to give the rate quote he took quite awhile writing down numbers and mumbling to himself, then eventually after finishing what seemed like a very complicated math formula he came up with a price for what he described as a bare minimum emergency fix, a price that seemed well beyond even my worst case imagined scenario…he then proceeded to show me a quote for a much bigger job which he strongly recommended as a longer term solution, to change out the existing water service from the main meter to the house…though admitting there was no evidence of any problem with that, yet…we desperately needed a fix to the running water under the house so we tried putting the amount for the basic quote on 3 different cards but came up short on credit for this charge. We decided we couldn’t get it done at that time and he agreed to come back when we had the funds together…not a good feeling for us.
That was the good news….as it forced me to do a little more searching after discovering the numerous positive reviews here for Bruce and company, emphasizing his fairness, honesty, workmanship, and competitive rates, I gave him a call. He answered his phone immediately, even though he was on a job under someone else’s house as he described. After discussing our dilemma he assured me that no matter what the issue was his price would be well under the first company’s rate, which he described as an outrageous attempt to gouge a typically naive customer. I immediately felt a huge sense of relief just hearing that. Bruce called me back shortly as promised to schedule a next day service, something that was much appreciated going into a holiday weekend.
He arrived on time the following day, and quickly assessed the situation. The diagnosis was not much different than the previous plumber’s but his solution was so much simpler and cost effective…at about 1/7th the cost! And the way he explained the cause of the issue I have good reason to believe this solution will hold up just fine. He assured us that if anything else should come up with this he does stand behind his work. And that is priceless:)